Frequently Asked Questions
Everything you need to know about your Fog-inspired gear.
How long does shipping take for my Dead by Daylight gear?
Standard shipping typically takes 5-10 business days depending on your location. International orders may take 14-21 business days to arrive.
Can I return a product if it doesn't fit?
Yes, we offer a 30-day return policy for unworn and unwashed apparel. Please ensure all original tags are attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you ship your merchandise worldwide?
We ship to most countries globally. Shipping costs and delivery times will be calculated at checkout based on your specific region.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are the products officially licensed?
Yes, all items in this store are official Dead by Daylight merchandise, designed and produced in collaboration with Behaviour Interactive.